BAH Medical Reception

Blantyre Adventist Hospital Medical Reception

The reception is your entry point into all our services. As such the reception is managed by well-trained staff who serve our clients. The reception links our clients with our doctors, nurses and staff. Here are some of the day-to-day tasks of the medical reception.

  • Welcoming patients and visitors
  • Managing appointments.
  • Keeping a clean and calm reception area.
  • Patient registration using medical software.
  • Liaising with medical insurances and private health funds.
  • Faxing, scanning, filing, and mailing documentation.
  • Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, to being the voice of comfort during times of extreme stress and emergency.
  • Maintaining confidentiality at all times.